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How can healthcare systems expand behavioral health access while maintaining meaningful patient relationships? In this episode of MasterMined, Dr. Tom Milam, Chief Medical Officer at Iris Telehealth, joins Mark Scrivner and Jeff Skillen to discuss how telehealth, integrated care teams, and AI-driven insights are transforming behavioral healthcare delivery. Dr. Milam shares how telepsychiatry is helping underserved communities access care, how AI can help synthesize patient data to inform better clinical decisions, and why healthcare must shift away from rapid, encounter-based care toward relationship-driven models that keep patients well long before crisis occurs. Key Moments 00:01 – Why medicine can’t become “Jiffy Med” and the importance of meaningful care 01:27 – Dr. Tom Milam’s journey from private practice to telehealth leadership 04:31 – How early telehealth experiments revealed new ways to deliver care 07:20 – Addressing the national shortage of behavioral health providers 09:44 – Breaking stigma and reframing mental health through genetics and family history 13:28 – How telepsychiatry empowers primary care providers 15:57 – Integrating spirituality and science in behavioral health care 26:11 – Why healthcare systems wait for crisis instead of preventing it 38:00 – Where AI is creating real value in behavioral health 52:03 – Why healthcare must move beyond fast, encounter-based medicine Learn More & Connect Show Notes + Resources: https://snapshotinteractive.com/maste... Connect with Dr. Tom Milam: / tom-milam | https://iristelehealth.com Connect with Mark Scrivner: / markscrivner | https://snapshotinteractive.com Connect with Jeff Skillen: / jeffskillen | https://www.skillsetenterprises.com Our Sponsor - Snapshot: https://snapshotinteractive.com