Rooms Division Manager Fiza | ALL Accor Heartist Interview скачать в хорошем качестве

Rooms Division Manager Fiza | ALL Accor Heartist Interview

Join Redgie on this edition of Accor ALL Heartist Interviews with Rooms Division Manager, Ms Fiza from Mercure Living Putrajaya in Malaysia. Rooms Division Manager Fiza is a dynamic hospitality professional with a sharp focus on guest satisfaction, operational efficiency, and team leadership. With a strong background in front office and housekeeping operations, Fiza ensures that every guest experience is seamless from check-in to check-out. Known for her attention to detail, problem-solving skills, and ability to lead cross-functional teams, Fiza oversees all aspects of the rooms division—including front desk, concierge, housekeeping, and guest services. Her approach combines strategic planning with a hands-on attitude, making her a key contributor to both guest happiness and the hotel’s success. Fiza is passionate about creating a welcoming atmosphere, maintaining high service standards, and developing her team to consistently deliver exceptional hospitality. ‪@accor‬ ‪@All_AccorLiveLimitless‬   / bebaffled   Business Enquiries: cam@bebaffled.com.au Support My Journey: https://buymeacoffee.com/bebaffled