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As experienced facility professionals retire and workforce demographics shift, the FM industry is approaching what many are calling a demographic cliff. In today's episode, host Wayne Whitzell is joined by researcher and associate professor Dr. Jake Smithwick to break down the data behind shrinking labor pools, rising safety risks and productivity challenges, and why so many new technicians are entering the field without hands-on experience. They explore the growing gap between generational work expectations, the critical role mentorship plays in knowledge transfer and retention, and how AI can act as a powerful support tool. 00:00 Introduction 01:37 Meet Dr. Jake Smithwick 01:56 Jake's Background and Experience 03:46 The Role of IFMA in Jake's Career 07:23 The Impact of Demographic Shifts 12:06 COVID-19 and Workforce Changes 17:48 Generational Differences in the Workforce 21:16 Building Relationships with Experienced Colleagues 21:36 The Urgency of Knowledge Transfer in FM 22:18 IFMA's Facility Fusion Conference 22:58 Opportunities for Young Professionals 23:14 The Role of Authenticity in the Workplace 26:32 The Impact of AI on Mentoring and Workforce 27:21 Augmented Intelligence: A New Perspective on AI 29:26 The Future of AI in the Workforce 30:43 Mentoring: A Key to Job Satisfaction 36:21 IFMA's Research and Data Collection 40:13 Closing Thoughts and Future Outlook Resources mentioned: Interested in having Jake speak at your next component meeting? Contact him at jake.smithwick@charlotte.edu FMJ article "Building Better Leaders in FM" https://fmj.ifma.org/building-better-... TAKE YOUR FM CAREER TO THE NEXT LEVEL 🔥 ⚡️💻 Facility Management Professional (FMP): https://www.ifma.org/credentials/faci... ⚡️💻 Certified Facility Manager (CFM): https://www.ifma.org/credentials/cert... ⚡️💻 Sustainable Facility Professional (SFP): https://www.ifma.org/credentials/sust... ◽️◽️◽️◽️◽️◽️ ⬇️ More stuff you should check out ⬇️ ** JOIN THE IFMA MEMBERSHIP ** https://www.ifma.org/membership/membe... ** CHECK OUT THE LATEST EVENTS ** https://www.ifma.org/community/events... ** CONNECTEDFM PODCAST ** https://connected-fm.simplecast.com/ ** CONNECTEDFM A BLOG BY IFMA ** https://blog.ifma.org/ ◽️◽️◽️◽️◽️◽️ CONNECT WITH US ON SOCIAL: Website: https://www.ifma.org Instagram: / ifma_hq LinkedIn: / ifma Facebook: / internationalfacilitymanagementassociation X (formerly Twitter): / ifma