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Getting Started with SIS 2.0

Learn how to navigate and use Caterpillar SIS 2.0 in this step‑by‑step walkthrough with Carson from Western States. This video covers navigation, parts lookup, service information, troubleshooting, filtering techniques, and using SIS with serial numbers for accurate results. You’ll also learn how to move between parts and service, interpret rebuild parts, work with diagnostic codes, and follow interactive troubleshooting procedures. 00:00 – Introduction & SIS 2.0 Home Screen Overview 00:42 – Help Center, AWS ID & External Resources 01:28 – Using the CAT Button to Return Home 02:05 – Navigation Bar vs Search Bar 02:46 – Dashboard Overview 03:40 – Favoriting Serial Numbers for Quick Access 04:18 – Keyword Search Basics 05:05 – Filtering Results by Parts, Service, Product Info, etc. 06:10 – Using SMS Codes to Narrow Results 06:40 – Why Multiple Part Numbers Exist for One Component 07:20 – Benefits of Using Full Serial Numbers 07:46 – Toggle Icon: Showing All Configurations vs Single Configuration 08:40 – Navigating via Parts Tree 09:18 – Finding Specific Parts 10:45 – Searching on a Different Machine Prefix 11:40 – Using Filters to Find the Correct Cylinder 12:26 – Drill‑Down Filtering 13:00 – Understanding Parts Diagrams & Callouts 14:15 – Alternate Parts, Reman Options & Seal Kits 15:40 – Understanding Kit Markings 17:25 – Avoiding Double‑Ordering Rebuild Kits 18:19 – Jumping from Parts to Service Articles 19:17 – Opening Removal/Installation Procedures 21:30 – Safety Notes & Component Weight Awareness 22:30 – Keeping Multiple Pages Open for Efficiency 23:10 – Starting Diagnostics 24:18 – Understanding Code Types 25:15 – Using Diagnostic Code Search & Sensor Schematics 26:10 – Step‑By‑Step Troubleshooting Workflow 27:40 – Interactive Troubleshooting 28:45 – Completing the Procedure & Final Notes 29:20 – Closing Remarks & Upcoming Webinar Info