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On this episode, Chad Warzecha sits down with Giles Taylor, President of Trans-Solutions Consulting. Giles shares his experience and insights on how businesses can optimize their shipping strategies, the importance of data accuracy and the nuances of negotiating with carriers. Key Takeaways: [06:43] The importance of accurate data — algorithms are only a benefit if you have good information. [08:14] The indirect costs of shipping. It’s not just about direct shipping rates but also how well a company manages the back office functions and pays attention to product weight, dimensions and packaging. [09:08] Misconceptions about shipping rates: Bigger spend doesn’t always mean better pricing. [11:05] Timing matters in negotiations. Like buying a car, the time of year can influence carrier negotiations. [12:15] Sales reps don’t always get you the best rates. [12:43] The importance of benchmarking: Having visibility to the pricing of other companies with similar freight is crucial. [15:58] Diversifying carriers can be a strategic advantage and drive down costs. [18:50] Always be open to reassessing contracts based on market changes. It is possible to do this. [19:30] Be on top of market rates and be ready to renegotiate. [21:14] Giles’ top tip for immediate action: Get a second opinion on your rates. Resources Mentioned: Giles Taylor - / giles-taylor-5a768 Trans-Solutions Consulting - / trans-solutions-consulting Trans-Solutions | Website - http://www.trans-solutions.com "5 Things Small Parcel Carriers DON’T Want You to Know" - https://22211407.fs1.hubspotuserconte... Thank you for listening to this episode of Unboxing Fulfillment – The Modern Ecommerce Order Fulfillment Podcast. If you enjoyed this episode, leave a review and subscribe to keep up with the latest insights on B2C fulfillment. #logistics #supplychain #fulfillment #ecommerce #B2C