Chris Voss on Unlocking Open-Ended Question Superpowers скачать в хорошем качестве

Chris Voss on Unlocking Open-Ended Question Superpowers

To stay up to date with my latest videos, make sure to subscribe to this YouTube channel by clicking this link: https://www.youtube.com/c/Press1ForNi... Chris Voss is the World's #1 Negotiation Coach, CEO of The Black Swan Group, a firm that solves business negotiation problems with hostage negotiation strategies. Chris founded the Black Swan Group, in 2008 upon his retirement from the FBI where he was the FBI’s lead international kidnapping negotiator. Last, he is also a best-selling author of the book "NEVER SPLIT THE DIFFERENCE: NEGOTIATING AS IF YOUR LIFE DEPENDS ON IT. ==== You can purchase Nick's NEW book: Reasons NOT to Focus on CX, here: https://www.barnesandnoble.com/w/reas... Most of this book will be blank with lined paper because there are no legitimate reasons NOT to focus on the employee. Each chapter will start with a quote and a list of questions you can use as conversation starters. I invite you to use this resource not only to provoke thought but also as a functional notebook. And I’d love to hear from you about the conversations and reactions this book ignites. ==== Scheduling can be very time-consuming, going back and forth on dates and times, which is why I lean on Calendly to do the scheduling for me. This probably saves me two hours per week. Calendly is the modern scheduling platform that makes “finding time” a breeze. When connecting is easy, your teams can get more done. I signed up to become an affiliate so that I could share it with you. Zero pressure, but I can't recommend it enough: https://calendly.grsm.io/getstarted *** ABOUT NICK GLIMSDAHL Subscribe to my bi-monthly newsletter:   / experience-mentors-6861702337161940992   Find me on Twitter:   / press1fornick   Find me on LinkedIn:   / press-1-for-nick   *** LISTENER SUPPORT Support this show through Buy Me A Coffee: https://www.buymeacoffee.com/press1fo... *** BOOK RECOMMENDATIONS: Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY: VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES: Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/