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Welcome to The Connection: Where Tech Meets Humanity in Healthcare podcast, brought to you by RLDatix. In this compelling live episode from the Connected Health and Care Summit 2025, Liz Jones and Darren Kilroy are joined by Duncan Astill, from Mills & Reeve. With over 20 years' experience in healthcare law, including hundreds of inquests and clinical negligence cases, Duncan offers unique insights into patient safety from a legal perspective. What You'll Learn: Why organisations must own their safety data rather than relying on external regulators How a summer job pulling medical records in 1994 led to a career in healthcare law The critical difference between healthcare's reactive review culture and other industries' proactive risk prevention Why the four-hour A&E target created dangerous unintended consequences How governance processes become consumed by risk scoring rather than genuine safety improvement Why most clinical errors are system failures rather than individual mistakes The importance of creating environments where staff can be genuinely open about errors What healthcare can learn from Denmark's approach to error reporting Why documentation remains crucial in clinical practice and litigation defence Duncan Astill is a solicitor at Mills & Reeve with extensive experience in healthcare regulation, inquests, clinical negligence, and health and safety law. His cross-industry perspective provides valuable insights into how healthcare could fundamentally improve its approach to safety and risk management. 👉 At RLDatix, we understand that health and care is a complex landscape where technology must work hand-in-hand with human expertise. In our podcast, we explore how our commitment to safety and operational efficiency can improve the daily experiences of health and care professionals while keeping patient safety at the core of everything we do. 🎉 To find out more, visit rldatix.com 🏥