Why Your Emergency Call Might Go to the Wrong State скачать в хорошем качестве

Why Your Emergency Call Might Go to the Wrong State

Two mission-driven companies are revolutionizing emergency response through cutting-edge 911 technology that saves lives every day. Ian Cole from Give Kids the World shares how their 89-acre fairy tale village provides cost-free vacations for critically ill children and their families. When kids dial 911 from anywhere on campus, first responders now arrive at exactly the right location within seconds - even from cell phones. Kevin Kito, President of 911 Secure, explains the shocking reality that most 911 calls from office buildings get routed to the wrong state or city. His company solved what he calls "the holy grail of 911" - instantly detecting and routing emergency calls from any device, anywhere. The conversation reveals how outdated phone systems create dangerous delays when seconds matter most. Traditional systems often send first responders to billing addresses miles away from actual emergencies. Kevin's breakthrough technology works with companies like RapidSOS to deliver precise location data and additional context to 911 operators before they even answer the call. Both leaders left corporate careers to pursue meaningful work that directly impacts lives. Ian manages everything from information security to entertainment technology across a campus serving up to 1000 families simultaneously. Kevin bet his house on starting 911 Secure after witnessing how pricing structures at large companies prevented schools from accessing life-saving technology. The episode showcases real examples of the technology in action, from false alarms that turned out to be accurate to response times faster than humanly possible. Ian describes the emotional moment when first responders arrived at their gate within seconds of a cell phone 911 call, proving the system works exactly as designed. Key topics covered: [00:00] Intro [03:50] Mission driven work creates meaning [06:03] Innovation beyond typical IT management [08:44] Managing 1400 volunteer shifts weekly [11:22] Building 911 Secure from bankruptcy [15:12] Wife pushes career changing decision [19:28] Partnership begins through Avaya donation [23:38] Campus zones enable faster response [26:06] Why landlines work but systems fail [29:19] Cell phone calls create location gaps [32:20] Geo cell service breakthrough technology [34:09] Calls still arrive without location data [36:05] First responders know campus before emergencies [42:52] Preparedness prevents worst case scenarios [44:24] Spreading word about available technology [47:01] Beacon alerts faster than 911 operators [49:47] Technology feels like magic to users [53:26] Contact information for 911 Secure [54:33] Get involved with Give Kids World Connect with the guests: Kevin Kito: kkito@911secure.com or call 626-430-8100 Ian Cole: Visit gktw.org to learn about Give Kids the World Learn more about 911 Secure at 911secure.com Subscribe to The Safety Gap podcast for more stories about technology innovations saving lives in emergency response. #TheSafetyGap #SafetyGapPodcast #911dispatch #publicsafety