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In this episode, the podcast explores how European organisations are learning from each other to provide better support for victims of domestic and gender-based violence. Recorded in Lisbon, Portugal, host Anna joins a study visit with 2gether4victims partners, bringing listeners directly into the collaborative environment where experts exchange knowledge, share practical experiences, and observe innovative approaches in action. The discussion highlights the value of study visits, showing how professionals from across Europe — including NGOs, social services, police, and justice representatives — come together to see first hand how victim support is delivered in different contexts. Guests Bruno Monteiro from Victim Support Europe and Emilija Kazancevė from Veda Vidus (formerly, KSPSC) share examples from visits to Spain, Germany, France, Belgium, and Portugal, illustrating practical strategies, coordinated services, and inclusive approaches that make a real difference for victims. Listeners get an inside look at good practices, from trauma-informed care and gender-sensitive routines to proactive outreach, effective coordination between organisations, and long-term support systems. The episode also emphasizes mutual learning, showing how small changes observed abroad can inspire meaningful improvements at home. This episode offers insights for practitioners, policymakers, and anyone interested in victim support, demonstrating how collaboration, observation, and exchange across Europe can strengthen services and ensure victims receive timely, empathetic, and effective support. Credits The narrators: Greta Hirschberg (Anna), VSE Aine Hanrahan (Anna), VSE Dylan Power (Narrator), VSE Guests: Bruno Monteiro (VSE) Emilija Kazancevė (Veda Vidus, Lithuania) Contributions (field recordings): Miren Špek (Victim and Witness Support Service Croatia) Maja Stahan (Victim and Witness Support Service Croatia) Podcast director: Sara Maino, Multimedia Artist Text: Marina Kazakova, VSE Music attribution: Podcast theme music by Transistor.fm, freesfx.co.uk and Sara Maino Sound effects: bbc.co.uk – © [2024] BBC https://sound-effects.bbcrewind.co.uk... freesound_community from Pixabay, Sara Maino