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If you run a home service business and want to close more jobs without sounding desperate or pushy, this episode is for you. After walking 15,000+ properties over 15 years, Keith breaks down the exact sales behaviors that consistently turn quotes into signed deals — whether it's a $500 job or a $15,000 one. No scripts. No manipulation. Just confidence, clarity, and reps. This episode is packed with real-world stories from landscaping, window cleaning, and service businesses — including close calls, funny moments, and the mindset shifts that separate stressed operators from calm closers. "Don't talk like you want the job. Talk like the job is already happening." – Keith Kalfas What You'll Learn in This Episode: • The Assumptive Close Stop hoping you get the job. Start assuming it's already happening — from your language, to your body language, to how you move on the property. Keith explains how physically engaging with the work (yes, even grabbing a shovel) changes the customer's certainty instantly. • Sell Outcomes, Not Tasks Customers don't care about mulch depth, blade angles, or plant species. They care about one thing: "Is this going to look good?" Keith explains how certainty transfers — and why confidence sells faster than technical details. • The Two-Option Close (and Why You Need a High-Ticket Offer) Give customers two clear paths: The "everything included" option The "still looks amazing" option This simple structure reframes price, increases perceived value, and often nudges clients toward higher-ticket jobs — even if they didn't expect it. • Say the Price… Then Shut Up One of the most uncomfortable — and powerful — sales moves. Keith explains why silence after the price lets the customer sell themselves… and how over-explaining kills deals. • Control the Frame If you're unsure, they feel unsure. If you're calm and certain, they relax. Keith shares how confidence is built through reps, mistakes, and surviving the hard seasons — and why customers always buy certainty. Key Takeaways: • Confidence closes more deals than technique. Sales works best when you stop trying to "perform" and start acting like the work is routine. When you assume the job is already happening, your tone relaxes, your body language settles, and you stop chasing approval. Customers pick up on that calm immediately and interpret it as experience and trustworthiness — because people don't buy perfect wording, they buy certainty. • Sell the result, not the process Most customers aren't interested in how deep you dig, what tools you use, or the technical steps involved — they want to know how their place will look and feel when it's done. Speaking clearly and confidently about the outcome answers the real question in their head and reassures them that the decision is safe, which is often all they need to move forward. • Your price works when you stop apologizing for it. Once you say the price, continuing to talk usually signals doubt and invites hesitation. Silence gives the customer space to process and decide without pressure, and it prevents you from negotiating against yourself. When you treat your price like a normal, everyday number, customers are far more likely to accept it as such. Connect with Keith Instagram: / keithkalfas Facebook: / thelandscapingemployeetrap Website: https://www.keithkalfas.com/resources Youtube: / @keith-kalfas Resources and Websites: Start Getting Leads Now https://www.footbridgemedia.com/keith The Untrapped Alliance: https://www.keithkalfas.com/alliance Resources You Need To Build A Successful Business https://www.keithkalfas.com/resources 🙋♂️Get My Free Landscaping Business Startup Video Series Here👇 Here https://www.keithkalfas.com/Landscapi... Landscaping Course https://keith-kalfas.mykajabi.com/sto... LANDSCAPING BUSINESS How to Guide: https://www.keithkalfas.com/16 Get Jobber: https://getjobber.com/im/ambassador-r... Get Ballard: https://www.ballard-inc.com/ Easy Budgeting Blueprint: keithkalfas.com/budget (http://keithkalfas.com/budget) Smartphone Video Creation Guide: Keithkalfas.com/smartphone (https://Keithkalfas.com/smartphone) Identifying Your Superpower: Keithkalfas.com/superpower (https://Keithkalfas.com/superpower) Become An influencer And Monetize Your Expertise: https://www.keithkalfas.com/influence Multiple W...