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BoldDesk Customer Portal Overview

Learn how you can use the customer portal efficiently in BoldDesk. This video explains how to customize the customer portal settings as well as the satisfaction survey module. You will also learn how the built-in reports and dashboards help analyze the support process and improve customer satisfaction. Explore our tutorial video on Customizing Ticket Forms:    • Customizing Ticket Forms   Explore our tutorial video on Reports & Analytics for Customer Support:    • Reports & Analytics for Customer Support   BOOKMARK DETAILS --------------------- [00:00] Introduction [00:46] About Customer Portal [01:35] Configuring the Customer Portal [02:18] Satisfaction Survey [03:45] Support Traffic Dashboard [04:00] Customer Satisfaction Report BOLDDESK --------------------- Product Overview: https://www.bolddesk.com/features Help Desk Customization: https://www.bolddesk.com/help-desk-cu... Documentation: https://www.bolddesk.com/docs/configu... Manage Multiple Brands: https://www.bolddesk.com/docs/managin... Satisfaction Survey: https://www.bolddesk.com/docs/managin... Support Traffic Dashboard: https://www.bolddesk.com/docs/support... Customer Satisfaction Report: https://www.bolddesk.com/docs/custome... Blog: https://www.bolddesk.com/blogs Get in Touch: https://www.bolddesk.com/contact-us SUBSCRIBE -------------- BoldDesk on YouTube:    / @bolddesk   SOCIAL COMMUNITIES ----------------------------- Facebook:   / bolddeskapp   Twitter:   / bolddesk   LinkedIn:   / bold-desk-app   #clientportal #customerportal #helpdeskcustomerportal