‘What Matters to You?’ at Ninewells Hospital in Dundee скачать в хорошем качестве

‘What Matters to You?’ at Ninewells Hospital in Dundee

This short film captures the inspiring journey of staff at Ninewells Hospital, NHS Tayside, as they embed the ‘What Matters to You?’ (WMTY) approach into everyday practice. Developed in partnership between the ALLIANCE, NHS Tayside, and Healthcare Improvement Scotland, the film highlights how kindness, compassion, active listening, and asking the simple question “What matters to you?” can transform the experiences of both staff and those receiving care. Featuring reflections from staff, individuals admitted to Ninewells Hospital, and key partners, the film follows the ongoing work to advance a ‘What Matters to You?’ approach. The film tells the story of how the initiative began, the steps taken to embed it, and the real-life difference it is making. Watch how a simple question is creating positive change for people receiving and delivering care at NHS Tayside.