ACCC sues Optus for 'exploiting' vulnerable customers | ABC News скачать в хорошем качестве

ACCC sues Optus for 'exploiting' vulnerable customers | ABC News

The consumer watchdog, the Australian Competition and Consumer Commission (ACCC), is suing Optus alleging it engaged in unconscionable conduct when selling phone products to vulnerable customers. Many were First Nations customers from remote and regional areas, as well as customers living with disabilities or in disadvantage. The ACCC claims Optus sold goods and services to hundreds of consumers that they “often did not want or need”. The telecommunications company is accused of then pursuing consumers for debts that resulted from those sales. The consumer watchdog said many were vulnerable customers who were living with disability, diminished cognitive capacity or learning difficulties. Some customers were allegedly sold products despite being unemployed or having limited financial literacy. Subscribe: http://ab.co/1svxLVE Read more here: https://www.abc.net.au/news/2024-10-3... ABC News provides around the clock coverage of news events as they break in Australia and abroad. It's news when you want it, from Australia's most trusted news organisation. For more from ABC News, click here: https://ab.co/2kxYCZY Watch more ABC News content ad-free on ABC iview: https://ab.co/2OB7Mk1 Go deeper on our ABC News In-depth channel: https://ab.co/2lNeBn2 Like ABC News on Facebook:   / abcnews.au   Follow ABC News on Instagram:   / abcnews_au   Follow ABC News on X (Twitter):   / abcnews   Note: In most cases, our captions are auto-generated. #ABCNews #ABCNewsAustralia