Lead Tech Role скачать в хорошем качестве

Lead Tech Role

Kyle discusses the role of the lead technician with Diamond Automotive and Roadmasters Tire and Auto. He discusses the ways the lead technicians should work within the stores and with the home office. He then discusses whether the weekly KPIs are bringing value to the lead technician roles. Kyle then discusses the two meetings held every year and whether they are useful to the lead technicians. Finally, Kyle asks for feedback from the current lead technicians for improvement in the position. 0:00 – Overview 0:50 – Reason for Purchase of Roadmasters 1:42 – Changes to Lead Tech role after purchase 2:11 – What has not happened with role 2:24 – Ideas for input back to Wyoming Diamond 2:37 – Ways lead techs should work 6:46 – KPIs and usefulness to lead techs 7:16 – What information is useful to role and what brings value to role 7:47 – Requesting input from lead techs 8:06 – Annual meeting in Casper 8:50 – Estes Park retreat 9:18 – Asking for thoughts and feedback