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If UiPath’s Business Analyst Associate course felt like learning a foreign language… you’re not alone. In this Learning Circle session, Dr. Charmain Jackman, Zena Collins, Felicia Rickards, Ari Welch (and team) break the UiPath BA framework down in real-world language—and map it directly onto a small business workflow so the terminology finally sticks. What this episode covers Why BA language feels intimidating (and how to study it without cramming) What UiPath is (in plain English): software robots emulating human work across systems The “missing step” most founders skip: documenting the process before automating How Ari used transcripts + notes + an LLM to create: a Process Definition Document (PDD) an Implementation Plan a BPMN swimlane workflow (who does what: client, ops, delivery, system) Why “custom everything” kills capacity—and how standardization protects your energy The automation lesson every team learns the hard way: untracked changes break automations The practical toolkit that reduces burnout: SOPs (standard operating procedures) RACI (roles & responsibilities) Change request forms UAT (user acceptance testing) The big takeaway AI doesn’t remove the need for process thinking—it rewards it. Clear inputs, clear workflows, clear ownership = stronger automation and fewer headaches. 👇 Comment below: What process in your business needs to be documented before you try to automate it? #UiPath #BusinessAnalyst #Automation #ProcessMapping #BPMN #LLMs #Operations #StartupToScale #SOP #RACI #ChangeManagement