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We’re not failing at life. We were just never taught how to speak up, handle rejection, and confidently ask for what we want. Today, Jay sits down with sales leader and entrepreneur Shelby Sapp to unpack why sales isn’t about convincing others, but about understanding people, building trust, and believing in yourself. Shelby shares how the skills that helped her go from door-to-door sales to building a thriving business are the same skills we use every day: advocating for ourselves, navigating rejection, and communicating our value. She reframes sales as a mindset shift, from seeing “no” as failure to seeing it as feedback, explaining why learning how to sell is really about learning how to think, speak, and lead with confidence. Jay and Shelby break down the core principles that make sales applicable to every area of life: identifying leverage, creating real value, keeping things simple, and having the courage to ask for what you want. Shelby explains why people don’t buy products, they buy solutions, outcomes, and relief and how rejection becomes easier when you stop taking it personally. They also dive into the deeper mindset shifts that separate those who stay stuck from those who grow. Shelby challenges the idea that confidence comes before action, revealing instead that confidence is built by doing uncomfortable things repeatedly and overcoming rejection. Jay reflects on how sales skills teach resilience, the ability to keep showing up with belief even after setbacks, and why handling rejection well can unlock opportunities in every part of life. In this interview, you'll learn: How to Sell Without Feeling Manipulative How to Communicate Your Value Clearly How to Handle “No” Without Taking It Personally How to Ask for What You Want (and Get It) How to Identify What Truly Motivates People How to Stop Overexplaining and Keep It Simple How to Create Momentum When You Feel Stuck Progress isn’t about perfection, it’s about momentum. Trust yourself enough to ask, to act, and to keep going. The skills you build today will shape the confidence, freedom, and purpose you step into tomorrow. With Love and Gratitude, Jay Shetty JAY’S DAILY WISDOM DELIVERED STRAIGHT TO YOUR INBOX Join 900,000+ readers discovering how small daily shifts create big life change with my free newsletter. Subscribe here. Check out our Apple subscription to unlock bonus content of On Purpose! https://lnk.to/JayShettyPodcast 00:00 Intro 00:32 You’re Already Using Sales in Your Every Day Life 02:03 The Power of the Reframe 03:52 The Core Sales Skills Everyone Needs 07:14 Sales Isn’t Manipulation, It’s Emotional Leadership 12:10 One Connection Can Change Everything 16:51 Building a High-Income Skill is Essential 19:00 Why Mindset Is the Real Advantage 20:45 A Simple Sales Process That Actually Works 26:38 The Most Memorable Thing You’ve Ever Been Sold 29:55 How to Spend Money More Mindfully 31:17 Sales Will Make You Confident 33:47 How to Get Started in Sales (Even If You’re Scared) 34:49 Are Networking Events Worth Your Time? 38:42 There’s No Limit to What You Can Earn 42:15 How to Create a Major Salary Jump 45:20 Jobs That Sharpen Your Sales Skills 46:49 The Mindset That Keeps People Stuck 48:36 The Power of Believing in Yourself 51:00 How to Sell Any Product Effectively 55:42 Sell Me This Pen 01:01:26 Why Assumptions Kill Sales 01:04:47 How to Reframe Any Objection 01:09:34 The Right Way to Ask for a Raise 01:13:03 What Employers Are Really Looking For 01:17:25 It’s Not a No, It’s a Lesson 01:19:10 How to Talk About Your Wins Without Ego 01:20:27 The Most Challenging Deal of All 01:22:38 Why the Best Sellers Preempt Objections 01:25:15 Why We Struggle to Invest in Ourselves 01:27:45 Shelby on Final Five Episode Resources: Shelby Sapp | https://shelbysapp.com/ Shelby Sapp | / shelby.sapp Shelby Sapp | / @shelbysappyt She Sells | https://shesellsremote.com/ She Sells | / shesellsacademy / jayshetty / jayshetty https://x.com/jayshetty / shettyjay / @jayshettypodcast http://jayshetty.me