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Home delivery is failing 1 in 5 customers on the first attempt. As we approach peak season, how can retailers leverage lockers and parcel shops to reduce costs and improve sustainability? In this session, Luc Altorf (nShift) explores the shift toward Out-of-Home (OOH) delivery. Learn why lockers are becoming the preferred choice for eco-conscious shoppers and how a multi-carrier strategy can help retailers convert and retain customers during the busiest shopping periods of the year. On short, in this webinar we cover: Why parcel lockers and PUDO are gaining ground across regions How to make sustainable delivery choices matter to customers Align options with shopper habits in the UKI, DACH, and Nordics Find out more about improving your Checkout with lockers: https://nshift.com/products/checkout Chapters: [01:44] Introduction: Peak season as a test of conversion and retention [02:21] Agenda: Lockers, sustainability, and data-driven insights [03:04] The rise of lockers & parcel shops [03:08] The problem: 1 in 5 home deliveries fail on the first attempt [03:42] The challenge: Ghost deliveries and environmental impact Explore more resources: Five Steps to Delivery excellence: https://nshift.com/blog/five-steps-to... Avoid peak season failure: https://nshift.com/blog/avoid-peak-se... Enterprise delivery focus: https://nshift.com/blog/enterprise-de... nShift multi-carrier shipping platform: https://nshift.com/delivery-managemen... Branded tracking for OOH deliveries: https://nshift.com/products/track #Lockers #SustainableDelivery #OOH #PeakSeason #nShift #EcommerceLogistics #GreenShipping #DeliveryExperience