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Effective Small Group Communication: The 5 Roles You Need to Know In this video, we break down the five major roles that make group work actually function: Task Leader Social-Emotional Leader Information Provider Critical Thinker Tension Releaser Using clear explanations and simple visuals, we show how each role works, what challenges each role brings, and how groups can use these roles to communicate more effectively. Whether you're in a class group project, a club, or a workplace team, understanding these roles can help your group stay organized, reduce conflict, and improve productivity. This video was created as part of our final exam for COMS 323: Small Group Communication. ⏱️ Timestamps 00:00 — Why Group Projects Fail 00:15 — What Are Roles in Small Groups? 00:45 — Role 1: Task Leader 01:20 — Role 2: Social-Emotional Leader 01:55 — Role 3: Information Provider 02:25 — Role 4: Critical Thinker (Central Negative) 03:00 — Role 5: Tension Releaser 03:35 — How Roles Transform Group Communication 04:10 — How to Use Roles Effectively 04:45 — Final Takeaways 📘 Course Sources Cragan, J. F., Kasch, C. R., & Wright, D. W. (2009). Communication in small groups: Theory, process, skills (7th ed.). Boston, MA: Wadsworth Cengage Learning. Murray, (2024). Lecture on Roles in Groups. COMS 323, California State University, Northridge.