CUSTOMER CENTRIC TRANSFORMATION: FORMULATING THE NEXT STEP IN CX JOURNEY скачать в хорошем качестве

CUSTOMER CENTRIC TRANSFORMATION: FORMULATING THE NEXT STEP IN CX JOURNEY

How to Attract, Inspire and Retain Your Customers in The Age of ‘New Normal’? How to Leverage Data for Your CX Journey? How to Tap the Power of AI, AR, VR & Other Emerging Technologies to Create Wow! Customer Experiences? How to Engage Customers in Store Effectively? Moderator: Ranjit Satyanath, CTO, Hippo Stores Panel: Anil Menon, CIO, Lulu Group Naman Mawandia, Co-Founder, Magicpin Niraj Jaipuria, Founder & CEO, BIRetail Pankaj Kankar, Chief Product and Technology Officer, Ajio Fashion and Lifestyle, Reliance Retail Rahul Kaushal, Head – eComm, Casio Rohit Khetan, VP Marketing and Strategy, Ginesys Subhashini Parasuraman, Vice President - Marketing, Ezetap by Razorpay Vivek Sandhwar, Chief Operating Officer, Being Human Clothin More Info: https://phygitalretailconvention.com/