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Welcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry sits down with Stacey Drake, owner of Bubbly Mat Laundry, for an inspiring and authentic conversation about her journey into the laundromat industry. Stacey opens up about how she and her husband pivoted from real estate investing to laundromat ownership when the pandemic changed their plans, and how she navigated buying her first laundromat right in the midst of 2020's uncertainty. Stacey shares her hands-on approach to building genuine relationships with sellers—helping her beat out higher all-cash offers—and reveals the challenges and rewards of running a laundry business while still working full-time, raising a family, and expanding to multiple locations. From upgrading neglected laundromats to establishing a thriving wash-and-fold service (which she started while on bed rest during pregnancy!), Stacey’s story is filled with perseverance, heart, and a deep commitment to serving and uplifting her community. Whether you’re a seasoned laundromat owner or still searching for that first deal, this episode is packed with practical advice, real talk about the industry, and actionable strategies you won’t want to miss. Stick around for insights on funding your growth, building a support system, and the power of customer service—plus a few laughs and plenty of encouragement. What’s Inside This Episode (Key Takeaways): • Overcoming All-Cash Offers: Tired of hearing you need all cash to win a laundromat deal? Find out Stacey’s proven strategies to beat out all-cash competitors using relationship building, vision sharing, and persistence—so you can actually close your own deals. • From Researcher to Action Taker: Stacey shares step-by-step how she and her husband switched from researching investments to pulling the trigger on their first laundromat—all during the uncertainty of 2020. • Modernizing for Profit: Hear how Stacey transformed neglected laundromats through technology upgrades, colorful murals, better equipment, and outstanding customer service, making her businesses stand out in local communities. • Growing from One to Three Locations (And a Wash & Fold Pivot!): Learn how Stacey leveraged her network, smart financing, and teamwork to buy additional stores and launch a booming wash & fold service—even while working full time and balancing family life. • Customer Service that Pays: Get actionable tips on retaining customers and staff, community engagement, and why great service in the laundry business isn’t optional—it’s a profit driver. • Work-Life-Business Balance: Real talk for real owners: Stacey discusses how she juggles a career, growing businesses, and family, and why your support system and systems matter. • Practical Advice for Owners: If you’re struggling to find deals, manage upgrades, or scale a laundromat operation, this episode will give you the confidence (and blueprint) to push past roadblocks. 🔗 Resources and Links: • Laundromat Resource • [email protected] • Instagram - https://www.instagram.com/bubblymat_l... • LinkedIn - / stacey-drake-26704226a • Facebook - / bubblymat1aundry • Website - https://www.bubblymat.com/ • Phone - 562-231-7262 • Email - [email protected] Show Notes https://laundromatresource.com/show221 • Join us on November 21 – 24, 2025: Laundromat Accelerator Hawaii Event : https://laundromatresource.com/hawaii