Process Improvement in Housing with Liberty Spark | Netcall скачать в хорошем качестве

Process Improvement in Housing with Liberty Spark | Netcall

In this drop in session we welcome Emma Telka to join us for a fireside chat to share her experience using Liberty Spark to improve operations in housing. Emma is an experienced operations leader most recently overseeing compliance, strategic planning and management in a high growth housing provider. Emma talks us through some of the challenges and opportunities she has experienced in her role and shares her experience and advice. Learn more about Spark: ► https://www.netcall.com/platform/libe... Need help on how to use Spark? ►https://support.getskore.com/portal/e... Chapters 00:00 Intro 02:44 Challenges in operational infrastructure 05:46 Impact of undocumented processes 08:52 Adopting Spark for process improvement 11:43 Achieving clarity and visibility in operations 13:59 Overcoming challenges in process mapping 16:32 The importance of consistency in processes 17:03 Consistency in processes 19:08 Finding balance in standards 19:46 Unexpected benefits of standardisation 21:09 Enhancing onboarding and clarity 22:01 Mapping organizational processes 23:13 The evolving nature of processes 23:50 Structured rollout of access Our Web & Social channels are as follows - 1. Website: https://www.netcall.com/ 2. Email: support@netcall.com 4. LinkedIn:   / netcallplc   #processimprovement #Spark #Netcall #digitaltransformation #operationalexcellence #continuousimprovement #processmapping #processexcellence