Why Do User Personas Fail? And What to Use Instead | Jennifer Blatz | #65 скачать в хорошем качестве

Why Do User Personas Fail? And What to Use Instead | Jennifer Blatz | #65

Jen, a UX researcher at BECU and creator of BlatzChatz, discusses why traditional user personas fail to serve teams. She explains how her frustration with personas drove her to create her own framework - Scenario Alignment Canvas (SAC). She also shares how this method facilitates productive discussions, surfaces assumptions, and helps prioritize research opportunities, ultimately leading to more user-centric and effective design solutions. 👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you. Reach out to [email protected] 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/jenni... Episode highlights 00:01:14 - About Jen 00:02:27 - Jen’s journey to UX research 00:05:26 - Why user personas fail 00:09:26 - How many teams struggle to use personas 00:13:00 - Jen’s Scenario Alignment Canvas 00:18:18 - Running a Scenario Alignment Workshop 00:20:40 - Jen’s tips on running a UX workshop 00:25:16 - Final advice About our guest Jen Blatz is a Principal UX Researcher at BECU (Boeing Employee Credit Union), one of the largest credit unions in the United States. Jen's path to UX started in journalism and graphic design, progressed to UX design, and finally landed in UX research and strategy. She has worked in a number of fields, including finance, mortgage, cloud storage, security, and pet health. Jen loves being active in the UX community and is the co-founder of the UX Research and Strategy group, one of the largest UX groups in the world. Jen is a seasoned conference speaker who has spoken at several UX International conferences. She spends her free time interviewing UX pros and creating videos for her YouTube channel called BlatzChatz. 🔎 Where to follow Jen LinkedIn:   / jenniferblatz   👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Stéphanie Walter, where she talks about overcoming the challenges of enterprise UX: https://www.youtube.com/live/d9p4ShC_... About this podcast: Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them. 🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: https://www.uxtweak.com/ 👈 🐝 Where to Follow UXtweak: LinkedIn -   / uxtweak   Instagram -   / uxtweak   YouTube -    / @uxtweak   Facebook -   / uxtweak   Twitter -   / uxtweak