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At SOLENVIA (formerly The HomeAides), understanding who we truly serve shapes everything—from marketing and sales to service design and franchise support. The senior receives care, but the adult child makes the call. In this episode of the Franchise Blueprint series, meet our real clients: Primary decision-makers: Adult daughters (45-65), the "sandwich generation" balancing careers, kids, and aging parents. They're overwhelmed, guilt-ridden, time-starved, and buying peace of mind and reliability—not just hours. The end user: Seniors (late 50s-90s) in private homes or assisted living who value dignity, independence, and staying in familiar surroundings with support for daily living (bathing, mobility, meals, memory care). How we meet both: Systems that let families remain family (not full-time nurses), while giving seniors compassionate, consistent care that preserves their quality of life. Franchise candidates and brokers see the buyer psychology driving conversions. Referral partners, families, and staff understand why our model protects both the decision-maker's trust and the senior's daily experience. 👉 Next: Who Is Our Caregiver? – The Heart of SOLENVIA's Model 👈 Previous: Marketing – Referral Ecosystems & Trust-Building Strategies 🔔 Subscribe for the complete SOLENVIA Franchise Blueprint playlist #HomeCareClients #SeniorCareDecisionMakers #SolenviaCaregivers #FranchiseBuyerPsychology #FamilyCaregivers