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Ever wondered why some people seem to find fault in almost everything? Why some people are really difficult to persuade? Why some people, who are so clearly very capable, can be so lacking in confidence? Rob’s talk will give you some surprising and useful insights into how some people subtly train (manipulate) their colleagues, why racism and sexism are so hard to combat, and why improving your confidence won’t feel like you think it will... Rob Thompson is a team trainer. He uses innovative views to show human interactions in new ways. He challenges accepted wisdom and helps candidates more fully understand their team interaction, how group momentum and self-confidence are generated, and how to deal effectively with high-value but ‘high maintenance’ team-members. Rob works with both industry and Europe’s top research institutes, teaching the next generation of leaders how to improve their teams and be more successful. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx