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The biggest issue MSPs bring to us at Cognition360 and Sierra Pacific Group is knowing which KPIs to measure that will directly relate to bottom-line profitability of their Managed Service Agreements in ConnectWise. You can only manage what you can measure! This knowledge is critical to the success of your MSP – and Cognition360 and Sierra Pacific Group are here to help. Knowing which KPIs to use in measuring your business performance is something you simply must know. In this webinar with Christy Perez, Cognition360’s Partner Success Manager, Aaron Kennedy, Cognition360's CEO, and Kyle Christensen, Sierra Pacific Group’s COO, will discuss and demonstrate reporting specific to KPIs and how you measure up compared to industry standards, and will talk about why these KPIs are important and what you can do to improve them. We will share with you Agreement Profitability Reports, including data leveraged from a ConnectWise-optimized data warehouse front-ended by 100+ Power BI reports and views that work right out of the box. Then we’ll help you interpret the data and understand which agreements are profitable, and why, and what actions to take to not only increase profitability but to measure your progress on an ongoing basis. Webinar recorded: October 28, 2021 Music: https://www.free-stock-music.com/ Find us: https://cognition360.com/ https://www.sierrapacificgroup.com/