Zendesk WFM: Locations and Shifts скачать в хорошем качестве

Zendesk WFM: Locations and Shifts

✅ Getting started with Zendesk WFM: Locations and Shifts 👉 Learn more about Zendesk WFM: https://zdsk.co/3HRQyOc 💡 Learn about locations and shifts in Zendesk WFM. ⏳ Timestamps: 00:00 - Intro 00:28 - Accessing locations and shifts 00:36 - Creating general locations settings 01:05 - Operational hours 01:27 - Automatic shift requirements 01:50 - Setting up shifts 01:56 - Types of shifts 02:21 - Automatic shifts 02:42 - Automatic shifts settings 03:33 - Automatic shifts intraday variants 04:37 - Assigning agents to automatic shifts 04:54 - Fixed shifts 05:09 - Fixed shifts settings 05:40 - Fixed shifts intraday variants 06:21 - Assigning agents to fixed shifts 06:30 - Organising shifts in folders 06:40 - Rotating shifts 07:04 - Renaming, duplicating or deleting intraday variants, shifts & locations Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. 🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2025 🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube Join us on other social media channels: 👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2025 👉 X: https://zdsk.co/ZendeskX 👉 Facebook: https://zdsk.co/ZendeskFacebook 👉 Reddit: https://zdsk.co/ZendeskReddit 👉 TikTok: https://zdsk.co/ZendeskTikTok 👉 Instagram: https://zdsk.co/ZendeskInstagram #Zendesk #CustomerService #CustomerExperience #AI #CX