Скачать с ютуб Deutsche Telekom Rings in the Future of CX with AI-Powered CCaaS в хорошем качестве

Deutsche Telekom Rings in the Future of CX with AI-Powered CCaaS

Half of Deutsche Telekom’s 245 million customers are digital natives who expect immediate, high-quality customer service across social media, self-serve options and traditional contact centers. Recognizing the opportunity to enhance the customer and employee experience, Deutsche Telekom decided to transition from its legacy on-premise contact center to a unified platform. To elevate the customer experience (CX) across channels and empower employees to provide superior customer service, Deutsche Telekom turned to Sprinklr. https://ms.spr.ly/6057lcASd About Us: At Sprinklr, our mission is to enable every organization on the planet to make their customers happier. Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about Sprinklr at sprinklr.com/ Connect with us on social media:   / sprinklr     / sprinklr     / sprinklr     / sprinklr