Why Avaya On-Premises Solutions Are A BETTER Choice For Contact Centers скачать в хорошем качестве

Why Avaya On-Premises Solutions Are A BETTER Choice For Contact Centers

Why You Should Stay with Avaya and How It is more Future-Proof than the Cloud Learn more about Comstice Solutions for Avaya Contact Centers by visiting https://comstice.com/avaya Comstice Orbit Cloud Contact Center Service https://comstice.com/orbit Timeline 00:00 How to decide whether to move to Cloud Contact Centers or not 01:08 Why on-premises Avaya Contact Center is better than a cloud contact center service 01:17 Two types of cloud contact center services 01:38 High cost of per seat per month cloud contact center services 01:57 High downtime on cloud contact center services 02:25 Platform as a Service Cloud Contact Centers 03:05 Challenges in Platform as a Service model 03:41 Data Privacy Challenges in the Cloud Contact Centers 04:10 How to protect your business from Avaya Chapter 11 risks 05:10 Is "staying with Avaya" future-proof? 05:55 Avaya technology is future-proof and compatible with Openshift-based Managed Hosting Model 06:20 How does CRM fit into this? 07:37 New features you can have with Avaya contact centers 08:43 How extend customer calls and chats to your employees and the partners using Comstice Mobile Softphone app for Avaya contact centers 09:11 The most important feature you are missing today is agent webphone 09:50 Reports, dashboards, workforce management, outbound dialer campaigns and team calendar 10:08 Comstice AppStore to package features and services to access to contact center features and functionality 10:20 Comstice Workforce Optimization with mobile app 10:40 Comstice Mobile Softphone app for Avaya Contact centers 11:00 CRM Integration with Avaya contact centers with screen-pop and click to call 11:34 AI-Based CRM on-premises solution 12:09 Comstice Rollout and Deployment Timelines 12:48 How to secure remote agent access without any VPN 13:55 If you definitely have to leave Avaya, Comstice Orbit is the solution you need Subscribe to the channel for our current videos and turn on notifications:    / @comsticeinc   Don't forget to check our website and Social Media accounts! https://comstice.com/   / comstice     / comstice     / comstice