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In emergency medicine, handling a critical patient isn't just about medical interventions—it’s also about communication and emotional support. When patients or families experience loss, trauma, or critical illness, EMTs need to be prepared to navigate those situations with professionalism and compassion. In this video, we break down: 🩺 How to communicate effectively with a critical patient 💬 The 5 stages of grief (DABDA) and how they present in EMS situations 👶 Best practices for supporting a family after the death of a child 🧠 Mental health strategies to help EMTs process emotional calls Understanding the stages of grief helps EMTs provide better support to families experiencing loss, and mastering communication skills with a critical patient improves patient care outcomes. Learning these skills early will prepare you for the real-life challenges you’ll face in the field. This video is part of our EMT Workforce Safety & Wellness series, providing practical strategies for handling emotional and high-stress calls. Whether you're studying for the NREMT exam or preparing for the field, this is knowledge every EMT needs! 📌 Get more EMT study tools at jumpbagemt.com! 🔔 Subscribe for more EMS training videos! 🚑