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Name: Kristen Kuehn Stensby Company: Showroom Pricing Website: https://www.showroompricing.com/ In this episode of the Floor Stories podcast, Kristin Stensby shares her journey from growing up in a flooring family to becoming a successful entrepreneur with Showroom Pricing. She discusses the challenges of working in a family business, her transition from sales to software development, and the evolution of her company. Kristin emphasizes the importance of relationships in the flooring industry and offers valuable advice for newcomers. The conversation also touches on the future of the industry and the role of technology. Takeaways 1.0Kristin's passion for travel and planning vacations. 2.Growing up in a flooring family shaped her career. 3. The importance of learning through mistakes in sales. 4. Working with family can be challenging but rewarding. 5. Transitioning from sales to software development was a significant step. 6. Building Showroom Pricing was driven by a need for better pricing solutions. 7. Overcoming closed doors and skepticism in the industry. 8. The evolution of technology in the flooring industry is crucial. 9. Relationships are key in the flooring business. 10. Confidence is essential for success in any venture. Chapters 00:00 Introduction to Kristin Stensby 02:53 Kristin's Journey in the Flooring Industry 05:49 Family Dynamics in Business 08:35 Challenges and Learning Moments in Sales 11:16 Transitioning to Showroom Pricing 14:12 Building a Software Solution for the Flooring Industry 17:31 Overcoming Challenges in Business Growth 19:57 Client Success Stories and Their Impact 21:58 Reflections on the Journey and Lessons Learned 22:51 Evolution of Showroom Pricing Software 25:26 The Importance of Vendor Relationships 28:00 Memorable Projects and Experiences 29:31 Navigating Industry Challenges and Mistakes 30:35 The Future of Technology in the Flooring Industry 34:59 Advice for Newcomers in the Flooring Trade