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The Employment Rights Act 2025 introduces important changes to the flexible working framework, strengthening employee rights and placing new obligations on employers. Under the reforms, employers may only refuse a flexible working request if it falls under one of the statutory grounds and if they can demonstrate that refusal on that ground is reasonable. This dual test effectively introduces proportionality into the process for the first time. Employers must also issue written notification when refusing a request, clearly setting out the grounds for refusal and explaining why it is considered reasonable, requiring a far more tailored and transparent justification than before. These changes mean employers will need to be more careful and considered when responding to flexible working applications, ensuring their decisions are both procedurally sound and substantively fair. For further details on the Employment Rights Act, implementation timelines, and practical guidance for employers preparing for the new rules, visit mishcon.com and search for the Employment Rights Act hub, where additional resources and training options for managers and HR teams are available.