CSB Group, Malta’s 360° CSP, is always one step ahead скачать в хорошем качестве

CSB Group, Malta’s 360° CSP, is always one step ahead

For nearly 40 years, CSB Group has been the trusted gateway for international companies entering Europe through Malta. In this episode, Roger Strickland Jr., Director at CSB Group and Consul of Israel in Malta, shares how a small debt collection firm founded in 1987 became one of the island’s most respected 360° corporate service providers. Roger reveals the culture behind CSB’s success — a mindset of always being one step ahead. From iGaming licensing and M&A deals to real estate, yachting, and relocation, CSB helps clients build their entire business life under one roof. Discover how Malta became Europe’s iGaming hub, why trust and relationships matter more than paperwork, and how CSB’s “customer-first” philosophy — what Israelis would call Rosh Gadol — has built an unbroken record of client loyalty, regulator confidence, and growth across multiple jurisdictions. Topics Covered: The evolution of CSB Group: from credit collection to 360° services How Malta became Europe’s iGaming epicenter The “one step ahead” mindset that drives CSB’s culture The 777 Rule: how fast response builds trust Integrating legal, tax, accounting, and lifestyle services The human side of corporate services — long-term relationships, not transactions CSB’s expansion into M&A and multi-jurisdictional structures 00:00 - Introduction and Welcome from Malta 00:17 - What is CSB Group? 01:32 - Why Malta is a Business Gateway 03:10 - iGaming and Regulated Industries in Malta 04:45 - Financial and Maritime Services on the Island 06:10 - How CSB Helps Businesses Set Up in Malta 07:30 - From Corporate Services to Full 360° Support 08:28 - The 360° Approach Explained 09:30 - One Point of Contact, End-to-End Service 11:18 - The Origins: From Credit Collection to Corporate Services 12:50 - How CSB Grew with Malta’s iGaming Revolution 13:27 - The “One Step Ahead” Mindset 14:46 - Leadership and Marketing Evolution 16:45 - What “Quality Service” Means at CSB 18:54 - The Warm Handoff, How Teams Collaborate 21:17 - The 777 Rule: CSB’s Speed of Response 22:57 - Acting Like It’s Your Own Business 23:18 - The Culture of Anticipation and Initiative 24:47 - Always Thinking One Step Ahead 25:39 - “Rosh Gadol”, The Big-Head Mindset 26:59 - Trust, Reputation, and Regulator Confidence 27:40 - Future Ambitions, Multi-Jurisdiction Expansion 28:51 - M&A Focus and Major Transactions 29:39 - The Value of Integrated Services 30:12 - Governance and Partnership with Clients 31:13 - True Business Partner, Closing Words