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Transactional requirements conversations create stovepipes where contractors end up overpriced, overcost, and never quite get there. Paul Hendrickson, Program Director of Air Force Strategic Systems & Utah Campus Lead at Draper, breaks down the trust framework that lets you counter-propose "I know you want X, but what if I could give you Y today?" and why the 80% solution deliverable now beats waiting years for 100%. He also explains the culture prerequisites that enable curious-mind customer conversations, why Draper brings small businesses into partnerships before they build to avoid late-stage cybersecurity retrofits, and his specific concern about AI in defense. Chapters: 00:00 Introduction 00:38 Paul's background and career path 01:50 What is Draper and the campus strategy 03:21 Utah’s aerospace ecosystem and 47G partnership 04:43 Biggest transition lessons from military to industry 06:20 Pushing innovation vs. listening to customer needs 08:26 Working with small businesses and Draper Sparks 09:58 Biggest challenges for small defense contractors 10:38 Cybersecurity for small businesses 11:40 How Draper views and uses AI 14:13 Utah campus plans for the next 5 years 14:52 Where to learn more about Draper