Mission Lead Disruption In Education Technology With Jack Curtis скачать в хорошем качестве

Mission Lead Disruption In Education Technology With Jack Curtis

In this episode of the Disruptive Franchise Podcast, Stacey talks to Jack Curtis from Pebble about the importance of engaging with customers to identify their needs and solve problems effectively.  They discuss Pebble's ethos and how listening to customer feedback, businesses can develop solutions that truly address their challenges, leading to better decision-making and marketing strategies. Key Takeaways: • 99% of your problems can be solved by talking to your customers. • Listening to customers helps in building effective solutions. • Customers may not know what they need until prompted. • Instant reconciliation of payments can transform business processes. • Franchisors can make informed marketing decisions based on customer insights. • Engaging with customers leads to better business outcomes. • Probing customer feedback is essential for innovation. • Understanding customer pain points is key to service improvement. • Effective communication with customers enhances satisfaction. • Customer insights drive strategic business decisions. Contact Jack: • Website: https://bookpebble.co.uk/ • Instagram:   / bookpebbleuk   Keywords: customer feedback, problem-solving, business decisions, marketing effectiveness, customer insights ------- A Thank You To Our Sponsors: Our headline sponsor, Bookwhen makes event booking beautifully simple. Bookwhen (https://bookwhen.com/) is a powerful, intuitive booking system that helps businesses grow by taking the hassle out of scheduling. From classes and appointments to workshops and franchise-run events, we support thousands of organisers across the UK and beyond saving time, reducing admin, and delivering a seamless experience for their customers. Whether you're running your first event or scaling a nationwide franchise, Bookwhen gives you everything you need to manage bookings in one place.  Our exclusive podcast sponsor, Make Your Mark Podcast Agency (https://www.makeyourmarkpodcast.com/) are passionate about helping franchise brands and awards bodies alike amplify their visibility, build deeper connections, and stay ahead of the curve—and podcasting is a game-changing tool to do just that. This partnership is about backing a movement we both believe in—and sparking a conversation that franchisors and event organisers can’t afford to ignore. Support The Podcast Don't forget that the best way you can support us is to subscribe to the podcast - not only will you get notified of future episodes as they are released, you will also be helping us get more amazing guests to come and share their secrets in franchising!