How Okta Tripled Adoption with EverAfter’s Customer-Facing Interface | Digital Success at Scale скачать в хорошем качестве

How Okta Tripled Adoption with EverAfter’s Customer-Facing Interface | Digital Success at Scale

Discover how Okta scaled their customer success operations and tripled feature adoption using EverAfter’s AI native customer-facing interface—built to power digital success plans for tech-touch and hybrid CS models. In this 4-minute testimonial, you’ll hear how Okta: ✅ Reached 3x their expected weekly adoption ✅ Captured 20% of business goals within one week ✅ Integrated EverAfter seamlessly with Gainsight and Salesforce ✅ Enabled personalized journeys at scale—without draining CSM resources Learn how EverAfter helps CS teams drive adoption, retention, and maturity through data-driven personalization, goal tracking, and embedded customer interfaces—all while syncing bi-directionally with your existing tech stack. Chapters: 00:00 - Why We Chose EverAfter 00:43 - What We Had Before 01:15 - Why AI native Customer Interface Was Key 01:52 - Digital success plans powered by EverAfter AI customer facing interface 02:58 - Key Metrics We Achieved 👉 Ready to scale customer success without sacrificing personalization? Book a demo today at https://www.everafter.ai #CustomerSuccess #DigitalCS #CustomerInterface #EverAfter #Gainsight #Salesforce #Okta #SaaSAdoption #TechTouch #CustomerJourney #Retention #CSatScale #DigitalEngagement