Inside Airtel Jinja: Ronald Galandi on Customer Service & Being Limitless | Podcast скачать в хорошем качестве

Inside Airtel Jinja: Ronald Galandi on Customer Service & Being Limitless | Podcast

Welcome back to Be-Limitless — a podcast by Airtel Uganda that shines a light on the people behind the work, the everyday stories that keep our communities connected, and the moments that shape who we become. In Episode 2, we stay in Jinja and sit down with Ronald Galandi Patrick, a Customer Service Centre Agent whose role places him right at the heart of the Airtel experience. This is a conversation about service, pressure, and the quiet strength it takes to show up every day for customers. In this episode, Ronald opens up about: The most challenging moments he’s faced on the job How working at Airtel compares to his previous experiences The colleague who quietly made his year easier What he genuinely loves about working in Jinja The phone call that changed everything — when Airtel offered him the opportunity to join This episode is a reminder that customer experience isn’t a system — it’s people. And behind every counter is a human being carrying stories, pressure, pride, and purpose. About the Be-Limitless Podcast Be-Limitless is Airtel Uganda’s storytelling platform celebrating staff, customers, creators, and communities across the country. Each episode is rooted in place, people, and purpose, capturing real conversations that reflect life as it’s lived, not just how it’s reported. 📍 Location: Jinja 🎙️ Host: Faisal Pyepar 🎥 Episode: 02 👉 Subscribe, watch, and share because every role matters, and every story counts. #BeLimitless #AirtelUganda #CustomerExperience #PeopleBehindTheWork #Jinja #InsideAirtel