55 Properties, One System | The Basque Coast Scaling Blueprint скачать в хорошем качестве

55 Properties, One System | The Basque Coast Scaling Blueprint

How do you scale a short-term rental business in one of France’s most competitive coastal markets? In this episode of the Host Planet Playbook – powered by Hospitable – Oihan Campandegui from Destination Côte Basque shares his journey from hotel receptionist to managing 55 short-term rental listings on the Basque coast, including Biarritz. We dive into standardised systems, delivering standout guest experiences, and the biggest lessons learned when scaling a property management business. Topics include: • Scaling with systems and procedures • Competing in Biarritz’s premium market • Standing out as a local operator • The mindset shift every host needs • Rapid-fire questions to finish 0:00 Episode starts 1:37 Managing 55 listings on the Basque coast in France 2:35 From hotel receptionist to short-term rental owner and manager 5:01 Scaling with standardised procedures 8:23 How to deliver an outstanding guest experience 12:54 Challenges and opportunities in Biarritz 21:14 How Oihan stands out among the competition 24:05 Biggest lesson learned: don’t take it personally 25:48 Quickfire questions Download a free copy of the Host Planet Playbook: https://www.hostplanet.club/host-plan... The Host Planet Playbook was created in collaboration with property management software, Hospitable. Interested in using a PMS which will help you manage your rentals on autopilot? Get 25% off Hospitable for the first three months: https://hospitable.com/partners/hostp... Destination Côte Basque: https://destinationcotebasque.com/ The Host Planet Playbook series is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn:   / jdsvarley   Host Planet: https://www.hostplanet.club/ The Host Planet Podcast is where Airbnb hosts, Booking.com hosts, Vrbo hosts, and short-term rental operators come to learn what actually works. Each episode features expert insights from people actively building, managing, and scaling short-term rentals, covering everything from Airbnb hosting fundamentals to advanced rental strategies. Whether you’re focused on guest satisfaction, rental management, or smarter automation tips, the show delivers practical advice you can apply immediately to improve performance and increase Airbnb bookings. Across the series, we explore Airbnb host tips, listing optimization, price optimization, and Airbnb listing optimization – alongside real-world investing insights and behind-the-scenes Airbnb secrets you won’t hear elsewhere. From hosted conversations with industry leaders and Airbnb ambassadors to actionable guidance on bookings and short-term rental growth, Host Planet helps hosts navigate short term rentals with confidence and clarity. The show is presented by James Varley, a holiday let investor and property manager who is also the Founder of Host Planet. Before founding Host Planet, James spent 20 years in the media, including a decade leading corporate communications for the FIFA World Cup Qatar 2022. Contact the show: info@hostplanet.club #DirectBookings #VacationRental #HostTips #ShortTermRental #GuestExperience #PropertyManagement #HostPlanetPlaybook #HostPlanet #Hospitable #PMS #PropertyManagementSoftware #Dubai #DaifyVacationHomes #KristinaKoreneva #UAE #UnitedArabEmirates