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Most teams say they want DevOps ROI, but many track the wrong KPIs. In this episode, Simran and Ray explain what real DevOps ROI looks like (delivering customer value faster, with higher-quality releases) and why vanity metrics like commits and lines of code can hide the truth. They share practical metrics and signals that expose bottlenecks, waiting time, and reliability, including lead time for changes, MTTR, and quality indicators like change failure rate. They also discuss how DevOps expands into DevSecOps and cost optimization, plus how cloud architecture choices impact delivery and performance. Key moments • Why commits, merge requests, and lines of code don’t equal customer value • The simplest definition of DevOps ROI • Metrics that expose bottlenecks: lead time, observability, MTTR • Why “deployment frequency” can be misleading depending on context • The risk of turning metrics into targets • Cloud decisions (regions, caching, latency) and their DevOps impact Chapters • 0:00 Cold open • 0:15 Welcome + intros (Simran & Ray) • 1:43 Topic setup: DevOps ROI vs vanity metrics • 2:30 Vanity metrics examples (commits, merge requests, lines of code) • 4:42 What DevOps ROI really is + lead time for changes • 6:03 Observability + MTTR • 15:51 Deployment frequency debate (when it matters, when it doesn’t) • 17:14 How vanity metrics confuse the business side • 19:57 Cloud regions, caching, and performance as a DevOps/architecture concern • 22:05 When metrics become targets, DevOps outcomes get worse Tools Covered in the Show: • GitHub Actions (CI/CD automation built directly into GitHub repositories) https://github.com/features/actions • GitLab (end-to-end DevOps platform with built-in CI/CD) https://gitlab.com/ • Jenkins (open-source automation server for custom CI/CD pipelines) https://www.jenkins.io/ • CI/CD pipelines (automated build, test, and deployment workflows) https://www.redhat.com/en/topics/devo... • Cloud deployment concepts (multi-region and edge regions, caching for performance and resilience) https://aws.amazon.com/what-is/cloud-... To learn more about who we are, what we do, and how we do it, visit our website at https://www.intimetec.com. SUBSCRIBE to the In Time Tec YouTube channel: / @intimeteccreatingabundance Follow @InTimeTec Linkedin: / in-time-tec Facebook: / intimetec Instagram: / intimetec_ We are a global software services company that partners with our clients to provide access to talent, enable innovation, and deliver immediate ROI.