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PLEASE READ THE DETAILS IN THE DESCRIPTION. Unfortunately I received a new Hovertrax 2.0 (purchased from an authorized distributor) with a depleted battery. When I attempted to charge the battery using the included charger the charger indicated the battery was fully charged (green LED) and the board status lights indicated the something; the battery was not actually charged. When I unplugged the charger and turned the board on it shut down immediately. I used a digital multi-meter to determine the battery voltage was ~0v on the terminals. In the video, I mentioned that Razor wasn't so helpful in getting a battery to me quickly in the video. What I meant they were unable to help me get a battery before 12/25; I will be getting my new battery a few days after that which is great. They actually did a pretty good job processing my claim and getting a new replacement battery shipped to me free of charge. Watch this video for some tips to revive a depleted battery that no longer charges via the included charger; read the info below before attempting what is described in this video. Disclaimers and Warnings:. I have facilities available to me and technical background for this type of activity...this is not something the average Joe/Jane should try. This video is intended for information only. Use this information at your own risk!!! I take no responsibility for any consequences incurred by referencing this video. Lithium batteries are extremely dangerous and should be taken as seriously as an explosive device or fire arm. Lithium batteries can cause a FIRE and possibly DEATH when miss handled! Though my battery does appear to be restored and does seem to function well in the Hovertrax 2.0, I do plan on retiring it after the replacement comes in after the holidays. I went through all of this to mitigate unnecessary tears on 12/25 from the kids. Razor should consider shipping these batteries in a sealed container (with some sort of quality seal) and not installed in the board. I think this would prevent many drained battery issues with new products.