Inside Danville’s Boutique Hotel Boom — Madison Eads on The Bee, Holbrook & The Laurel скачать в хорошем качестве

Inside Danville’s Boutique Hotel Boom — Madison Eads on The Bee, Holbrook & The Laurel

In this episode of the Hello Hello Podcast, host Alyssa Rogers sits down inside the stunning Presidential Suite at the Holbrook Hotel with Madison Eads — General Manager of three of Danville’s boutique hotels: The Bee Hotel, The Holbrook Hotel, and the soon-to-open Laurel Hotel. Madison shares her incredible journey through the hospitality industry and gives a behind-the-scenes look at what it takes to run multiple boutique properties during one of the biggest tourism booms Danville has ever seen. You’ll hear about: • How Madison fell in love with hospitality at 15 • Managing The Bee, Holbrook, and launching The Laurel in January • The history behind each hotel and how they honor Danville’s past • What makes boutique hotels different from large chains • How her team creates personalized experiences for every guest • What “the hospitality bug” is — and how to know if you have it • Why Danville’s tourism growth inspired her to pursue her Master’s • How she manages a 3-hotel staff while also going to Cornell • The exciting new amenities coming soon (including rooftop happy hours!) • Advice for anyone thinking about a career in hospitality • Where Danville’s hotel market is heading in the next few years This episode is inspiring, informative, and a must-watch for anyone interested in hospitality, leadership, tourism, or what’s next for Danville. ✨ Take a tour inside Holbrook during this episode — and start planning your staycation! 🏨 Follow the Hotels: The Bee Hotel – Facebook: The Bee Hotel | Instagram: thebeedanville The Holbrook – Facebook: The Holbrook Hotel | Instagram: theholbrookdanville The Laurel (Opening January) – Facebook: The Laurel Hotel | Instagram: thelaureldanville 👇 Chapters below! 00:00 – Welcome to the Hello Hello Podcast 00:23 – Filming inside the Holbrook Hotel presidential suite 00:46 – Meet today’s guest: Madison Eads 01:11 – How Madison got started in hospitality 01:42 – From Virginia Tech to opening The Virginian Hotel 02:11 – Moving into catering, weddings, & sales 02:33 – Navigating hotel life during COVID 02:55 – Working at the Chamber of Commerce 03:16 – Returning to hospitality with The Bee Hotel 03:37 – Managing three boutique hotels: Bee, Holbrook & Laurel 04:06 – The Bee Hotel: history, rooftop deck & design 04:30 – Holbrook Hotel: once a doctor’s office, now a boutique gem 05:10 – Happy hours & new amenities coming to The Bee 05:30 – Holbrook’s location & room styles 06:05 – The Laurel Hotel: Dan River Mills building reborn 06:23 – The rich history and design story of The Laurel 06:49 – What boutique hotels offer that big chains don’t 07:13 – Why each hotel has its own neighborhood vibe 07:57 – A day in the life of a GM for multiple properties 08:22 – Hosting guests from around the world 08:47 – Balancing time across the properties 09:09 – Building strong teams across all hotels 09:30 – Regular guests, return travelers, and loyal pups 09:51 – How staff builds memorable experiences for guests 10:26 – Personalized touches boutique hotels are known for 10:47 – Creativity & flexibility in the boutique hotel world 11:33 – The first moment Madison felt “the hospitality bug” 11:55 – The joy of making guests feel valued 12:40 – Why hospitality work is both challenging and rewarding 13:06 – Advice for anyone wanting a hospitality career 13:49 – Why hospitality needs every type of skill set 14:21 – Unlimited opportunities in hotel careers 15:28 – Madison is back in school — Master’s at Cornell 15:49 – How graduate school ties directly to opening The Laurel 16:20 – Why furthering her education matters 16:39 – AI in hospitality & preparing future leaders 17:00 – Why hospitality jobs will never be replaced by AI 17:18 – Training and developing young leaders 17:36 – Madison’s ultimate long-term goal 18:01 – The joy of watching her team grow 18:43 – Hiring soon for The Laurel 19:12 – Following Madison’s journey & future milestones 19:37 – Where to find hotel info & happy hours 20:22 – Boutique staycations and what the rooms look like 20:42 – Thank you to Madison 21:03 – Outro: keep liking, reviewing, and recommending guests 21:04 – Goodbye! Powered by Rogers Heating & Cooling, this podcast shines a spotlight on the faces behind the Southern Virginia community, showcasing what truly makes it one-of-a-kind.