Understanding Practical AI and the Future of Automation – With Joseph George скачать в хорошем качестве

Understanding Practical AI and the Future of Automation – With Joseph George

Joseph George is the General Manager and SVP of IT Solutions Group at GoTo. He joins the show to discuss the concept of “practical AI,” and how business and technology leaders looking to invest in AI can move beyond the hype to adopt real, practical applications that streamline operations, boost efficiency, and drive cost savings. We also cover the evolving role of AI and automation in the workplace, where human talent and machine intelligence are increasingly working together, and tips for integrating AI into IT and business processes, preparing your workforce for an AI-driven future, and leveraging automation to unlock creativity and growth. 00:00 - Introduction and Welcome 01:29 - AI Integration in IT Support Services 04:26 - AI Documentation and Knowledge Management 10:00 - Virtual Technicians and Automated Problem-Solving 14:50 - The Future: From Reactive to Predictive Support 18:04 - Impact on the IT Workforce 22:15 - Technology Stack and Future Development 26:18 - The Future of AI in IT Solutions 28:51 - Closing Remarks