How to hire and retain Gen-Z funeral directors | Leili McMurrough (Worsham College) #26 скачать в хорошем качестве

How to hire and retain Gen-Z funeral directors | Leili McMurrough (Worsham College) #26

Today’s guest is Leili McMurrough. Leili is a licensed funeral director and licensed attorney in Illinois. She’s also the Program Director AND OWNER of Worsham College of Mortuary Science and an expert on the Gen-Z workforce in the industry. Leili sits on the American Board of Funeral Service Education as the Accreditation Chair, overseeing all the Mortuary Science programs across the country. We’re happy to have her on the podcast to discuss the changing workforce in deathcare and what you should consider when hiring, managing, and retaining young professionals in the death care industry. Timestamps 00:00 - Intro 01:08 - Welcome Leili McMurrough 01:57 - Graduating 10% of new death care workforce 06:18 - Leili's journey to becoming the owner of Worsham College 10:56 - Redesigning mortuary science education 13:04 - Incorporating feedback from funeral homes 16:13 - The changing demographics of mortuary science students 20:17 - How to onboard the younger generation 26:45 - Why are students choosing funeral service 31:56 - What should be in the curriculum 37:03 - What is important when hiring a new funeral director 46:48 - Instilling the culture for a new employee as a leader 56:19 - How can funeral home owners retain their new employees 1:03:55 - Hiring proactively instead of reactively 1:06:45 - Being open to feedback as a leader 1:09:39 - The path to building a process for new employees 1:14:05 - What deathcare looks like in the next 10 years Worsham College of Mortuary Science Website: https://worsham.edu For Innovative Funeral Directors Blazing a Trail. Find us at https://directcremation.com Spotify: http://bit.ly/3yDEwj7 Apple Podcasts: http://bit.ly/3lj2soT Want to start a cremation brand yourself? Learn how the some of the biggest cremation brands do it at https://www.partingpro.com