Portable field workstations based on SAP Service Cloud // ACBaltica webinar скачать в хорошем качестве

Portable field workstations based on SAP Service Cloud // ACBaltica webinar

When your field service engineers leave the office for customer visits, can they access essential customer information (like service history or equipment details)? Are you sure you have precise tracking of provided services (including service details and duration of customer visits)? Do your service managers have all the tools to manage field services effectively? If you have doubts about any of these aspects and need to improve your field service management, watch the recording of our webinar. Not only would it help you to ensure positive answers to all the questions from above, but it can also help you create a unified digital ecosystem for a comprehensive approach to customer management, better service, and, eventually, higher income. Timecodes: 00:00 Intro 00:39 Agenda of the webinar 01:27 About ACBaltica 03:12 About the solution 05:33 Features for field workers 07:06 Features for managers 07:50 Agenda of the demo 09:29 Mobile application demo (service engineer role) 21:20 Web access demo (manager role) 28:42 Solution benefits 33:15 About implementation process 36:52 QA session Remember that you can ask us for a personal demo of this solution based on your company's specific and unique needs. To book a demo, please get in touch with us at https://acbaltica.com/about/contacts/ You can also find more information about our company and provided services here: ACBaltica site – https://acbaltica.com/ LinkedIn –   / acbaltica