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Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Roderick Miller, Head of Workplace Operations & Experience at UKTV, to explore what it really takes to deliver effective workplace environments within a creative, fast-moving media business. Roderick shares his career journey, how his role has evolved alongside changing workplace expectations, and the balance between operational excellence and employee experience. He discusses managing complex workplace operations, supporting hybrid working, and ensuring that the workplace continues to add value to both people and the organisation. We also explore how workplace teams collaborate with wider business functions, respond to change, and design environments that support creativity, productivity, and culture. A thoughtful and practical conversation for anyone working in workplace operations, facilities management, or experience-led roles within dynamic organisations.