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Good news for govt employees and pensioners in Pakistan PUBLIC AWARENESS MESSAGE PRIORITY TO SENIOR CITIZENS & VISUALLY IMPAIRED PEOPLE IN BANKING SERVICES & PENSION DISBURSEMENT THROUGH BANKS 2In order to redress the problems being faced by the pensioners’, banks have been instructed to transfer the amount of pension in the pensioner’s account on the procedure adopted for payment of salaries. All commercial banks shall ensure that: All branches will cooperate with the pensioners, whenever they approach for account opening. The accounts of government/semi-government/defense paid pensioners shall be exempted from levy of service charges and the private pensioners should be allowed to open Basic Banking Accounts. Pension amount received from the relevant pension giving agencies is transferred to the pensioners’ account in a timely manner. Adequate seating arrangements and clean drinking water facilities shall be made available in the branches for all senior citizens, especially for old-age pensioners. The bank staff will facilitate old-age pensioners (senior citizens) in availing banking facilities and treating them with respect and dignity. Pensioner shall be required to undergo biometric verification from any branch of a bank maintaining his/ her pension account, every year in March and September. If the pensioner is unable to undergo biometric verification due to incapacitation by bodily illness, infirmity, or if his/ her fingerprints do not exist due to old age or a genetic condition, he/she will provide a life certificate as per the SOPs. In case of family pension, Non-Marriage declaration as required under para 4 and 9(xiii) of SOPs shall be obtained from pensioners on or before 30th September of each year instead of March and September. Submission of above mentioned Non-Marriage declaration will be dispensed with after the widow/ daughter/ sister of the pensioner (family pension recipient) attains the age of sixty years. If a pensioner fails to submit a life certificate or fails to undergo biometric verification during March and September or a pensioner does not draw a pension for consecutive six months, the account shall become dormant. The requirement of submission of indemnity bond by a pensioner, as laid down in para 3(f) and 9(xii) of the SOPs is discontinued. 3. In continuation to the above instructions, the following clarifications have also been issued by Finance Division: The Pension shall be paid through a bank account either current or PLS maintained in the pensioner’s name. A pension account shall not be a joint account. A bank account dedicated to pension transactions only shall not be mandatory for the pension. 4. All banks are advised to disseminate the instructions widely to branches and ensure compliance in letter and spirit. Any violation of the instructions would be dealt with under the relevant provisions of the Banking Companies Ordinance, 1962. Bank Mohtasib onle complain https://www.bankingmohtasib.gov.pk/We... https://whatsapp.com/channel/0029VaDH... #myonlinestudents #pensionersnews2024 #govtemployeesnews #latestupdates