Conflict De-escalation Amid COVID-19 Restrictions: Creating a Safe Space for Customers and Employees скачать в хорошем качестве

Conflict De-escalation Amid COVID-19 Restrictions: Creating a Safe Space for Customers and Employees

Coronavirus-related restrictions are creating new workplace challenges as businesses and organizations re-open. Staff and customers may have differing views on the importance of personal space and safety, leading to an increased risk of confrontation. To prevent these conflicts from escalating, businesses and organizations need to create a safe environment by providing clear guidelines, personal protective equipment, and resources for conflict resolution. Employee training in conflict resolution techniques and quick dispute resolution is also important. Maintaining a healthy and safe environment for all employees and customers is the goal. Prevent and de-escalate conflict before it turns into violence by learning key strategies, tools and resources to use to create a safe space for all. Get more videos like this in our Webinars Playlist:    • HUB International Webinars   Click Below to subscribe to our YouTube channel to stay up to date with our latest videos:    / @hubinternational   #hub #hubinternational #covid19restrictions #covid19