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Episode 5: Managing People

Welcome to Episode 5 of the Balanced Mind Podcast with Kim Searl and Richard Brewin. In this episode, we discuss the hot topic of managing people, using the NHS as an example of the challenges faced by organisations today. We dive into how traditional management styles, particularly in demanding professions like healthcare, are increasingly at odds with the expectations and work-life balance priorities of newer generations. We explore the differences between older and younger employees, noting that while older generations might have accepted long hours and rigid pathways to career advancement, younger employees often seek flexibility, immediate feedback, and meaningful engagement. Richard highlights the importance of understanding and adapting to these differing needs, emphasising that effective management is about fostering open communication and understanding within the team. Richard and Kim also discuss the need for structured development and review meetings to ensure regular, focused conversations. They touch on the concept of active listening and the importance of genuinely understanding team members' perspectives to manage them effectively. Additionally, we address the need for balance in managing both team members and clients, emphasising that a healthy, open, and honest relationship is crucial for success. Richard shares insights from his experience, including the value of team days for fostering creativity and engagement. This episode underscores the evolving nature of workplace dynamics and the critical role of adaptive and empathetic management in fostering a productive and harmonious work environment.