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Starting over (or starting new) is hard; especially when you’re the leader walking into a new team with zero social capital. In this episode of Leading Ain’t Easy, Ryan Calkins and Erny Epley sit down with special guest, Matt Quinn, to talk about being the FNG (the F’ing New Guy) and earning trust, learning the culture, avoiding early landmines, and leading without pretending you know everything. We get into: Why “listen first” isn’t soft—it’s strategic How to build buy-in when people know more than you do The mistake of changing things before you understand the “10 chess games” already in play The leadership lesson Matt gives every new manager: clean the bathroom (yes, seriously) "Leading ain’t easy, but you don’t have to do it alone." If this episode resonates, please Like / Subscribe / Comment New episodes every Tuesday at 9am PST (Audio-only available on Apple and Spotify) Chapters 00:00 Intro 00:50 What “FNG” really means (zero social capital) 01:10 Erny introduces Matt Quinn 03:35 Matt’s background + CED manager training program 07:14 Walking in “new” to an industry you don’t know 09:11 “Why would old-timers listen to me?” 10:03 From “I don’t know shit” → building buy-in 12:34 Accountability culture: team holds the standard 14:22 Trust vs learning: what’s actually hardest? 16:04 The fastest trust-builder: “I don’t know—teach me” 17:35 The pressure of walking in as “the leader” 22:52 Chessboard reality: don’t move pieces too fast 24:18 Past practice ≠ best practice 29:07 Erny: adapting leadership style to the environment 36:32 Ryan: listen first, observe, then act 38:18 Listening sessions + “give everyone time” 40:58 Don’t be afraid to ask for help 41:40 Best leadership advice Matt ever got 42:45 “Clean the bathroom” (humility + credibility) 45:10 Wrap-up + final takeaway 45:52 Close #Leadership #Management #newleadership #CareerGrowth #leadingainteasy #podcast