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dive into a candid conversation about their journey building Symplast into a leading platform for the aesthetics industry. They reflect on their long-standing partnership and how their "walks in nature" often sparked groundbreaking ideas for the company. The episode touches on Symplast’s evolution from a simple mobile EHR to a fully integrated ecosystem that empowers providers with cutting-edge tools for patient care and practice management. Key highlights include the announcement of SymplastCRM, an AI-powered customer relationship management system tailored to aesthetic practices. Facundo explains how the CRM seamlessly integrates with Symplast’s existing tools, allowing practices to streamline operations from lead generation to patient follow-ups. The conversation also delves into the power of generative AI, which enables practices to automate routine tasks, improve patient engagement, and deliver high-quality care. Tune in to hear their insights on the future of healthcare technology, the unique bond between innovation and human connection, and the exciting new features Symplast will launch to revolutionize patient management and practice workflows.