Blushes - Dominic Blake, Managing Director скачать в хорошем качестве

Blushes - Dominic Blake, Managing Director

Established in 1974, Blushes Hair & Beauty provides award-winning services across four locations in the UK. After a full migration to Zenoti's all-in-one solution, Blushes now uses powerful, comprehensive analytics to engage with the right customer at the right time with the right message. ABOUT ZENOTI Zenoti provides an all-in-one, cloud-based software solution for the beauty, wellness and tness industries. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes. Zenoti powers thousands of spas, salons and tness studios in more than 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. To learn more about Zenoti, visit: www.zenoti.com FOLLOW US! Instagram: https://www.instagram.com/gozenoti/?h... Twitter:   / gozenoti   Facebook:   / gozenoti   LinkedIn:   / zenoti   ----------------------------FULL TRANSCRIPTION BELOW--------------------------- My name is Dominic Blake. I'm the Managing Director at Blushes Hair & Beauty. We're a chain of hairdressers, based in the Midlands, throughout the UK. Our plan at Blushes over the next few years is to continue growing. We've recently gone from 1 salon to 3 salons and we're looking to move on from there. Having Zenoti working with us now is so important to facilitate that growth. The migration process coming from any provider to a new one, especially one as vast as Zenoti, can always be a challenging process. But the Zenoti team is so helpful, nothing is too much of an issue. They're always available throughout the day. The UK team within Zenoti is great. They have loads of experience working with salons but also lots of ideas about how to implement Zenoti into your business to make sure you get the most of it. Having Zenoti Mobile for our staff has been amazing. They're able to look at their figures and they're able to look at their commissions. It's really motivated the teams and it's really improved their sales and their performance in salon. The online booking feature has been real easy to use. We've seen a dramatic increase in our online bookings and our clients love it too. The introduction of Smart Marketing into our business just brings a whole new host of opportunities. I've never actually had an AI feature that's available to us so the fact that that will be working autonomously on its own - analyzing our data, sending out campaigns - it's just going to be so helpful. We've loved implementing the geofencing capabilities into our business. Having the ability for a customer to walk into one of our stores and automatically be checked in via their phone and then for a notification to be sent to the stylist to let them know they are here, just makes the whole operation so slick and once again, helps to improve the customer experience. I think Zenoti offers something that I haven't seen in any other software providers in the UK. It offers a level of detail when looking at your business, in terms of KPIs and analytics that I haven't seen from other software providers. Then go with that data to move forward and turn it into structured marketing campaigns and really look at how you can move the business forward - so far for me, I haven't seen anything else like it.